Instant support
for your customers,
on WhatsApp
Answers FAQs, qualifies leads, tracks orders — fast setup, no technical knowledge needed. First 14 days free.
A look inside Wava
Conversations and key metrics — in the dashboard's real style, at a glance.
Total Conversations
128
Today
17
Response Time
1.2s
Live in 3 steps
No technical team needed — go live on WhatsApp in three steps.
Connect your WhatsApp number
Give us the WhatsApp Business number you already use; its registration with Meta's API completes as part of activation — no new number required.
Upload your knowledge base
Add your FAQs and product or service info — Wava picks it up instantly.
Go live, tailored to your industry
Wava greets customers and answers in a way that fits your industry — you only step in when it's time for a human touch.
Automate your customer support
Wava automatically resolves most WhatsApp inquiries. Your team focuses only on what truly matters.
Smart FAQ Replies
Upload your knowledge base — knowledge base search grounds every answer in the content you provided.
Lead Qualification
Automatically qualifies prospects asking about pricing, captures name and email. You focus only on warm leads.
Order & Delivery Tracking
Customer sends order number, Wava fetches status from your integration and notifies them in seconds.
Human Handoff
Instant dashboard notification when the bot can't resolve or customer requests a human. Your own agent takes over seamlessly.
KVKK & UK GDPR Tools
Consent notice on first message, explicit opt-in recording, and automatic deletion at the end of your retention period. Tooling that supports your own compliance obligations.
Real-time Dashboard
Monitor all conversations, leads, and bot performance in one screen. Spot gaps and update your knowledge base.
Fixed price, no surprises
Monthly flat fee, not per message. Get a warning when you approach your limit — never billed unexpectedly.
+ Meta messaging fees pass-through (service messages free)
Starter
Perfect starting point for small teams
- ✓500 AI conversations/mo
- ✓FAQ & Lead qualification
- ✓WhatsApp integration
- ✓Dashboard
- ✓KVKK & UK GDPR tools
- ✓Email support
Pro
Full features for growing businesses
Everything in Starter, plus:
- ✓2,000 AI conversations/mo
- ✓Order & delivery tracking
- ✓Human handoff inbox
- ✓Advanced analytics
- ✓API access
- ✓Priority support
- ✓3 user seats
Business
For high-volume operations
Everything in Pro, plus:
- ✓10,000 AI conversations/mo
- ✓Custom system prompt
- ✓Webhook integrations
- ✓Custom onboarding
- ✓10 user seats
- ✓Phone support
All plans include a 14-day free trial. No credit card required.
Built on trust
Compliance tooling and official integrations, so you build on solid ground.
Official Meta WhatsApp Cloud API
No middleman (BSP) — we connect directly to Meta's official API.
KVKK & UK GDPR tooling
A data processing agreement (DPA), sub-processor transparency and consent tooling for your own obligations.
EU-hosted database (Frankfurt)
Encrypted at rest. Some disclosed providers process data internationally under the safeguards we publish.
Backed by Filova Ltd.
Built by a UK-registered technology company.
Frequently asked questions
Can't find what you're looking for? Reach out: info@wavaapp.com
About
Customer support that
works while you sleep
Wava is built by Filova, a UK-based technology company; product work began in 2025 and Filova LTD was incorporated in 2026. Our mission: give every SMB the same 24/7 customer service quality as enterprise brands — through software they deploy on their own WhatsApp line. Wava is a software product; we do not sell consultancy, agency work, or outsourced support staff. You upload your knowledge base and configure your assistant yourself; registering your number with Meta's API is a one-time activation step included in the subscription.
Start free →Turkish-first assistant
Default system instructions are written in Turkish, so the assistant replies in Turkish out of the box. KVKK & UK GDPR compliance tooling included.
Fast setup
No technical team needed. Upload your knowledge base; registering your number is a one-time activation step included in your plan.
Your database is hosted in the EU
EU servers (Frankfurt), encrypted storage, automatic clearing at the end of your retention period (90–365 days). International processing by disclosed providers is listed in our privacy policy.